One of our top goals at Gatsby's Light is to provide exceptional customer service and technical support. Before you consider writing a negative review on the App Store, please search the resources on this site for the answer to your question. Or, if you would like a little more personal attention, you can contact us directly. Never be afraid to contact us at the following address:
We are willing to help in any way possible. In the past, we have even built custom databases for our Essay Grader customers, free of charge. If you have a more detailed problem or would like step-by-step guidance, just send us an email including your phone number, and we will contact for a phone support session. At Gatsby's Light, there is never a charge technical support, nor is the there a limit. So, please, do not hesitate to contact us and let us help you resolve any issue you may face with our products. Answers to many technical support questions can be found on our Frequently Asked Questions pages, our Blog under the "Support" category, and on YouTube where we have a variety of video tutorials to help you use our products.